Home Page Survey Form Talk by Bill Mitchell Page updated 29 Aug 2001
Stress in the Workplace
| Research on Work-related Stress | PDF download version available from this site |
| By Cox T, Griffths A and Rial Gonzalez E | European Agency for Health & Safety at Work(2000) ISBN 92-828-9255-7 |
The following table and figures are taken from the above publication.
| Table 1: Stressful Characteristics of Work | |
| Category | Conditions defining hazard |
| Context to work | |
| Organisational culture and function | Poor communication, low levels of support for problem-solving and personal development, lack of definition of organisational objectives. |
| Role in organisation | Role ambiguity and role conflict, responsibility for people. |
| Career development | Career stagnation and uncertainty, underpromotion or overpromotion, poor pay, job insecurity, low social value to work. |
| Decision latitude / Control | Low participation in decision making, lack of control over work (control, particularly in the form of participation, is also a context and wider organisational issue) |
| Interpersonal relationships at work | Social or physical isolation, poor relationships with superiors, interpersonal conflict, lack of social support. |
| Home-work interface | Conflicting demands of work and home, low support at home, dual career problems. |
| Content of work | |
| Work environment and work equipment | Problems regarding the reliability, availability, suitability and maintenance or repair of both equipment and facilities. |
| Task design | Lack of variety or short work cycles, fragmented or meaningless work, underuse of skills, high uncertainty. |
| Workload / workpace | Work overload or underload, lack of control over pacing, high levels of time pressure. |
| Work schedule | Shift working, inflexible work schedules, unpredictable hours, long or unsocial hours. |
A framework model of risk management for work stress | |
Intervention research in occupational safety and health A conceptual model (from Goldenhar et al., 1998) | |
Risk assessment strategy and procedure | |